Since 2015, Jackson and Josephine counties have operated under a single shared Everbridge account that allowed utilization of the notification system known as "Citizen Alert."
As of this week, Jackson County has transitioned to its own Everbridge account and has rebranded its notification system as "Jackson Alerts." This transition allows for enhanced security and control of alerting options, features and alert senders within the system.
Josephine County Emergency Management will continue to use Citizen Alert and residents of Josephine County will not be impacted.
Jackson Alerts continues under the Everbridge notification system that is used by counties statewide to issue important messages to communities such as wildfire evacuations, missing person alerts, and the opening of warming and cooling shelters. It enables individuals to enroll and register up to five physical locations for which they would like to receive important alerts. Registered individuals can also choose their preferred method of receiving alerts, which could be via text messages, phone calls or emails.
For Jackson County residents or individuals who work in Jackson County that had been previously registered in Citizen Alert, your information has already been transferred to the Jackson Alerts notification system. If you had an email registered with your Citizen Alert account, you will receive an email from the sender "Jackson Alerts" that will provide instructions on how to log in and ensure that your information is up to date.
Jackson Alerts has a new feature called "Smart Weather" where individuals can register to receive National Weather Service Alerts on their mobile phone. Users will have the ability to set a "Quiet Period," preventing them from receiving audible alerts during times they prefer not to receive them.
